AFTERSALES SERVICE AND STAFF TRAINING

Warranty of up to 3 years for all types of works and equipment items. Upon expiration of the warranty period, we provide technical support, specialists for the equipment maintenance, repairs, technical audit, and perform the equipment upgrading under the conditions of existing industry. The technical audit and a timely maintenance of the equipment and control systems (APCS) allow to optimize the line operation and to eliminate emergency situations.

In order to be sure that the customer's enterprise personnel ensures an optimal operation and necessary maintenance of the equipment, our company specialists provide training in the maintenance and operation of the process equipment, as well as the automated control systems. The theoretical part of this training begins immediately before the commissioning of equipment. The training practical part is consolidated in the process of working out the technical process under the conditions of the existing industry.

WE OFFER

  • Warranty obligations from 1 up to 3 years
  • Diagnosis and resolution of issues in the real-time mode through a remote access to the APCS
  • Training in the maintenance and operation of the process equipment and the APCS
  • Technical support and maintenance service throughout the entire technical lifetime
  • Technical audit and adjustment of the process line at the Customer's enterprise

Separate training programs taking into account the technical background and duties of the specialists

A constant access and readiness for a specialized support anywhere in the world

Provision of a set of spare parts and their replacement for our own and foreign equipment

All the works are performed by the professional specialists with a special education and an experience in this area for at least 2 years

A free of charge consulting on any issues of the equipment operation, automatic control system and the process line as a whole

An opportunity of a quick exchange of information on the process line equipment operation and the operator's actions in the cases of emergency